Desktop Disposal Computer Recycling FAQs

Who is Desktop Disposal?
Why should I pay a fee for recycling?
What happens to my systems when they are picked up?
What do I need to do to prepare my equipment for pickup?
When will my systems be picked up?
Where do my systems get recycled?
How do I schedule a pickup and track my equipment to its final destination?

Who is DesktopDisposal.com?

Desktop Disposal was founded and continues to be managed by environmental professionals with years of experience serving as enviromental and IT managers in the manufacturing industry and state government. Our number one priority is reliable, secure service to our customers. We follow a strict NO LANDFILL policy, as all components and systems that are recycled through DesktopDisposal.com will either be remanufactured to a usable status and resold or recycled at the component level to the electronics, metals, and plastics industries.

Why should I pay a fee for recycling?

The fees you pay to DesktopDisposal.com are used to cover overhead encountered while ensuring your equipment is handled properly, including warehousing, power, logistics, and labor. Wiping one hard drive clean can sometimes take up to an entire day! Beware the guys who offer "free recycling": newer used computers can often be remarketed. At one time, this would allow recycling companies to turn a profit on used equipment. However, with today's market flooded with old equipment and computers becoming obsolete in just two to four years, more often than not, the reseller will not make his sale. And where does your equipment end up? Probably in the local landfill - its often cheaper and easier for the resellers and many charity organizations to just pay to send your obsolete equipment that cannot be resold to a landfill rather than incur the expense of properly recycling it. Desktop Disposal guarantees that your equipment will not be put in a landfill, and all components of your equipment will be returned as a reusable commodity.

What happens to my systems when they are picked up?

If you are in one of our base metropolitan areas in Texas, your equipment will be picked up by one our service team members and then taken to one of our local warehousees. If you are participating in our national program, Desktop Disposal will pick up your system via a trusted carrier, such as FedEx or similar over-the-road carrier. The used equipment will be delivered to our warehouse for cataloging. Once the equipment has been received and catalogued, each data device is wiped clean by IT professionals with proprietary software that meet DoD 5220.22-M Department of Defense standards. The equipment is then sent for processing to determine if it will be recycled or remanufactured and remarketed. Where security of data is of great concern, DesktopDisposal.com can come onsite and permanently remove all data from storage devices before packaging them for pickup.

What do I need to do to prepare my equipment for pickup?

If you are in one of our base metropolitan areas in Texas, you just need to put everything in one location where it can be easily loaded onto our trucks. If you are participating in our national program, your equipment should be packaged on 4'x4' pallets, no higher than 4' tall, and stretch wrapped to ensure safe delivery to the warehouse. If you do not have your own shipping personnel onsite that can prepare the equipment for delivery, as a service based company, we can come to your site and package the equipment and load the truck for you. Please let us know if you need assistance packaging the equipment when you schedule your pickup.

When will my systems be picked up?

A scheduled time will be worked out with you for the pickup of your equipment that best meets your needs. We can often pick up the next day and we will work to accomodate any time for the pickup, including nights and weekends.

Where do my systems get recycled?

DesktopDisposal.com recycles in one of two ways: remanufacturing and remarketing of your newer used equipment or by demanufacturing and sending each of the recyclable components of your obsolete equipment to a specific recycling industry such as the plastic or metals industry. We persue all remarketing options throughout the industry to place used equipment back into service. Equipment is remarketed through a variety of channels including online stores, Internet auction sites and though a network of resellers. No equipment or portions of the equipment are ever sent a landfill.

How do I schedule a pickup and track my equipment to its final destination?

You can schedule a pickup by completing the online form here or by calling us toll free at (866)622-5758. Once the equipment has been picked up, each piece of equipment is tracked according to serial number or an assigned tracking number to its final destination. The status of each peice of equipment can be provided at anytime through our online system or by calling our toll free number.